Saturday, November 8, 2008

Convenience is king

From a Washington Post article on Japanese Convenience stores today:

"Americans invented the chain convenience store in Dallas in 1927, and it is still going strong. There are 146,294 of them in 50 states with annual sales of $577 billion, or about 4 percent of the U.S. gross domestic product, according to the Association for Convenience and Petroleum Retailing."

We know that people will pay more for a convenient experience that saves them time (insert cliche here). In most cases people are already paying for the library either through taxes or tuition. So, besides time what else that is important to everyone can the library provide? Some, like my library, have gotten into the coffee shop business too, should we instead be putting 7-11's in our libraries?

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