Wednesday, May 21, 2008

Institution Types

I've been working on and off, here and there on how to best make a visual chart that works like those used for personality tests for individuals, but for an institution...since I am creating this thinking about libraries it might apply more in the library setting than in other settings. Here is what I have so far to differentiate between High/Low service and egalitarian/bureaucratic institutions:

Bureaucratic

item/task based

Strict adherence to jobs

High service

Customer/user-based

Business-based model

Low service

Non-bureaucratic

Egalitarian

Equal share of responsibility